Due to the recent AWS outage, some of the frames were not able to connect to the server after AWS was restored. If you are still having issue with the frame with blank screen after bootup or error messages such as "CloudPhotoFrame keeps stopping", pl
You will have to use an application that will allow your Mac to recognize the frame you want to connect to it. Android File Transferhttps://www.android.com/filetransfer/. How to download and use Android File Transfer:1. Download the app.2. Open andro
To copy photos using a Windows computer:1. Connect the frame to the computer using a USB to Mini cable.2. Navigate to the frame's internal memory.3. On the computer, go to: AWDMPF110F > Internal Storage > Family Album > Local.4. Copy and paste the ph
The frame will display the older copied folders towards the right side of the thumbnail view and the newer copied photos will be displayed on the left side. If you want the frame to display photos in a specific order, copy the photos one at a time to
Follow the steps below to reset wi-fi and re-enter network password. 1) Tap on Settings > Wi-Fi Settings. 2) Tap on network name, tap on forget. 3) On the top right of the screen is a Wi-Fi slider. Tap it to switch Wi-Fi off. Wait 30 seconds and tu
Please see our quick YouTube video on the basics of using the Smart Frame App. https://www.youtube.com/watch?v=dC-he05ZfX0
Follow the steps listed below to resolve the issue that you are having. 1. Go to the Settings menu on your phone.2. Go to Apps in the Settings.3. Look for Aluratek WiFi Frame and tap it to enter it.4. Go to Permissions and tap it to enter it.5. Activ
The steps listed below import/export and or delete your .mp3 files to the frame. 1. Tap the Music icon on the home screen. 2. Tap the source that you want to copy from (i.e., SD card, USB). 3. Tap the three dots icon on the top right. 4. Touch the .m
The steps listed below shows how to import/export and or delete photos to the frame. 1. Tap the icon that displays photos on the home screen. 2. Tap the source that you want to copy from (i.e., SD card, USB). 3. Tap the three dots icon on the top rig
Make sure that that you allow the app to have access the photos on your phone or mobile device.
When the slideshow is running, tap the photo you want to rotate. On the upper right, you will see the rotate icon. Tap the icon and the photo will be rotated clockwise 90 degrees.
Follow the steps below to rotate the photos on WiFi Digital Photo Frame:. 1. Run the slideshow. 2. Tap the photo and an icon list will appear at the bottom of the screen. 3. Tap the Pause icon to pause the slideshow. 4.Tap the Rotate icon to rotate t
You need to adjust your app permissions on your smartphone to allow the app access to your photo album/gallery. iPhone App Permissions. Android App Permissions
If you would like to delete your Aluratek Smart Frame account, you can do so directly in your Aluratek Smart Frame app (Settings>Delete Account) or by contacting [email protected] to request account deletion.